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FAQ

Select a frequently asked question for the answer.

I need help with medical insurance.

You are not alone. Navigating the complex array of health insurance options, plans and programs can be confusing. As a result, some people have trouble accessing care, experience delays in care, encounter administrative hassles and face other hurdles.

The good news is that there are growing efforts among advocates and insurers to simplify the process and language used. At the same time, more "coaches" and "navigators" are available to help people understand their plans and options. 

In addition to calling the insurers directly, if you are an older adult or a person with a disability you can call Connecticut’s program for Health insurance assistance, Outreach, Information and referral, Counseling, Eligibility Screening (CHOICES) at 1-800-994-9422 to speak with a counselor in your area. They will help you understand Medicare and other health insurance options.

If you are a veteran go to the Veterans Services section of My Place CT as it features offices that can help you navigate and access the health services offered by the Veterans Administration.

I need a ride to my doctor's appointment. What are my options?

There are several options you can consider when getting to your doctor's appointment and other places as well. Visit the transportation section of this website to find the transportation options that work best for you.

I have bills that I can't pay. What can I do?

Help may be available to you if you are living on a fixed income. First, you may want to go to the services and supports section of this website to explore the various programs that you might be eligible for that can help you save money.

You can also use one of the benefits screeners available by going to the Assess Your Needs page on this website and try the various screens including Benefits Checkup, which can lead you to specific programs and supports that may be available for you. Also, you may want to call your local senior center or social service office and ask about any local organizations that have access to emergency funds. Visit 2-1-1 for a list of senior centers.

If you're a Veteran, go to the Veteran Services page for more information.

I would like to move to Connecticut. What type of housing options are available?

Connecticut has a lot to offer in terms of things to do and see as well as places to live. There are many different types of housing options you can consider. Start by going to the housing section of this website, to explore the various options. You may want to also consider what city or town you would like to live in and use the prompt for each housing type which shows you the availability within your desired community. 

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